Arneg Korea, Wins the '2024 National Service Awards' in the Refrigeration and Freezing Solutions Category, for the Second Consecutive Year
- Leading the market in refrigeration and freezing with exceptional quality and service.
Arneg Korea has announced that it has won the '2024 National Service Awards' in the Refrigeration and Freezing Solutions category for the second consecutive year.
The National Service Awards, hosted by the Institute of Industrial Policy Studies (IPS) and sponsored by the Ministry of Trade, Industry and Energy and the Ministry of SMEs and Startups, is awarded to service companies and institutions that are highly favored by consumers. It aims to guide the direction of domestic and international market enterprises and institutions, facilitating consumers' rational choices by evaluating service value, customer satisfaction, and marketing comprehensively.
Arneg Korea has been honored with this award for its innovative technologies that align with customer needs and changing internal and external environments, its excellent products, creative solutions, and superior service quality.
Arneg Korea provides optimized products and services for various industry sectors, including a full lineup of refrigeration and freezing showcases, freezers, and low-temperature storage facilities. It also offers total solutions including store layout consulting, operation management solutions, installation, construction, and maintenance, supporting the establishment of highly efficient store environments.
Moreover, Arneg Korea is at the forefront of developing energy-efficient and eco-friendly products, contributing to a sustainable future. These efforts are evident in its adoption of eco-friendly refrigerants, smart control technologies, high-efficiency inverter systems, and initiatives like the showcase door installation project.
Arneg Korea has also received high praise for its customer service. It operates service centers directly in five metropolitan cities as well as Gangwon and Jeju, with evenly distributed service points and authorized dealers totaling 60 and 32, respectively, enhancing its service response capabilities. A 24/7 call center minimizes customer inconvenience, providing prompt and accurate support and thorough after-sales care, continually listening to and improving upon customer feedback.
Regarding the award, a representative from Arneg Korea expressed, "We are sincerely grateful to our customers for their unwavering support that has enabled us to be selected as the top in the National Service Awards for two consecutive years. We will continue to strengthen our position as a leading company in the refrigeration and freezing sector by developing innovative products and providing excellent customer-focused services."