Assistance on-call

A professional on-call technical assistance service

We receive service calls 24 hr a day and 365 days a year and provide customized counseling services by professional counselors. Our engineers, who have completed professional education and training, are always on standby to solve the breakdowns and defects of refrigeration showcases and systems.

For the first time in the industry, direct service centers and about 60 designated stores are located in 7 regions nationwide (Seoul/Busan/Daegu/Daejeon/Gwangju/Gangneung/Jeju). Through the operation of a professional service management program with excellent service quality, real-time status inquiry for each shop is made possible for prompt response and action when receiving a service call.